Information technology (IT) services are increasingly used to perform a wide variety of business and personal functions. IT service quality…
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Speech interaction user interface has been widely used for industrial applications and daily services. For example, it can be applied…
This document describes the core concepts of ISO/IEC 20000 (all parts), identifying how the different parts support ISO/IEC 20000‑1:2018 as well as the relationships…
What is ISO 20000-2 about? ISO 20000-2 describes service management systems for services firms, as well as service-oriented departments of…
What is this standard about? This document, within the methods and tools of organizational management for software and systems product…
This document defines a process reference model (PRM) for the domain of information security management, which is meeting the criteria…
This document provides a specification for an extension to a Metadata Registry (MDR), as specified in ISO/IEC 11179-3:2013, Clauses 5…
What is ISO/IEC 18384-1 – Reference Architecture for Service Oriented Architecture (SOA RA) about? ISO/IEC 18384-1 establishes vocabulary, guidelines, and…
What is ISO/IEC 38503 – Assessment of governance of information technology about? ISO/IEC 38503 is a series on information technology.…
Information technology (IT) has become pervasive in supporting and enabling the strategy of organizations and this prevalence mandates the governance…
This document provides guiding principles for members of governing bodies of organizations (which can comprise owners, directors, partners, executive managers,…
